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Privacy Policy
Privacy Policy
Effective Date: 01/01/2024
Houston Home Services LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website. Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.
1. Information We Collect
We may collect and process the following types of personal information:
• Personal Information You Provide:
• Name, address, phone number, and email address when you request a quote, schedule a service, or contact us.
• Payment information for processing transactions.
• Automatically Collected Information:
• IP address, browser type, operating system, and other technical details when you visit our website.
• Cookies and similar technologies to track your activity on our website (see Section 7 for more on cookies).
• Service Information:
• Details about the services we provide, such as your home address and specific cleaning needs.
2. How We Use Your Information
We use the information we collect to:
• Provide and manage our cleaning services.
• Respond to inquiries and customer service requests.
• Process payments and send receipts.
• Improve our website and services.
• Send promotional offers, updates, and reminders (you can opt out at any time).
• Comply with legal and regulatory obligations.
3. Sharing Your Information
We will not sell or rent your personal information to third parties. We may share your information in the following circumstances:
• Service Providers: We may share your information with trusted third-party vendors who assist in delivering our services, such as payment processors or scheduling platforms.
• Legal Compliance: We may disclose information as required by law, such as in response to subpoenas or court orders.
• Business Transfers: If we sell or merge our business, your information may be transferred to the new owner.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the security of your information.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your information.
• Opt out of marketing communications.
• Restrict or object to certain processing activities.
To exercise your rights, please contact us using the details below.
6. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device to track preferences and usage. You can manage cookies through your browser settings.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.
9. Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Houston Home Services LLC
D114 Morganton Heights BLV
#1017
Morganton NC, 28655
828-559-1499
By using our services, you consent to the terms of this Privacy Policy.
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We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.